TRANSPARENT 7-STEP WORKFLOW

HOW TRUCK DISPATCH WORKS

A clear, dependable process designed to keep your truck moving, eliminate deadhead miles, and keep you in full command of your business.

THE CARRIER ALWAYS HAS FINAL AUTHORITY TO ACCEPT OR REJECT A LOAD.

We never force dispatch. You have complete autonomy over your equipment, your schedule, and the freight you carry.

Process Phase 01

Step 1 — Tell Us About Your Operation

Share your equipment specifications, active authority details, insurance documents, and operating profile with our dispatch onboarding team.

Equipment type, trailer length & weight capacities
Verification of active motor carrier authority & insurance
W-9, Certificate of Insurance & Notice of Assignment (if factoring)
01Tell Us About Your Operation
Process Phase 02

Step 2 — We Learn Your Lanes & Preferences

We discuss your preferred geographic regions, target dollar-per-mile thresholds, desired weekly mileage, and home-time requirements.

Regional vs. OTR lane selections & state preferences
Target revenue goals and minimum rate expectations
Preferred driving schedule and home-time requirements
02We Learn Your Lanes & Preferences
Process Phase 03

Step 3 — We Search & Filter Loads

Our dispatchers actively scan premium load boards, direct shipper connections, and broker networks to find freight that matches your exact criteria.

Continuous live market screening for high-value loads
Broker credit checks and payment history verification
Filtering out bad deadhead runs and low-paying freight
03We Search & Filter Loads
Process Phase 04

Step 4 — We Negotiate & Present Options

We negotiate directly with freight brokers to secure the top dollar rate, review transit requirements, and present the complete load package to you.

Professional rate advocacy based on spot market conditions
Confirmation of detention, layover, and TONU terms
Clear delivery timelines and special shipper requirements
04We Negotiate & Present Options
Process Phase 05Carrier Approval Point

Step 5 — You Approve the Load

You review the rate confirmation, pick-up/drop locations, and transit schedule. The carrier always maintains final authority to accept or decline any load.

No forced dispatch — zero pressure to take loads you decline
Transparent review of complete rate confirmation sheets
Your explicit verbal or written approval is required before booking
05You Approve the Load
Process Phase 06

Step 6 — We Handle Dispatch Communication

Once you approve the load, we finalize broker packets, set pickup and delivery appointments, handle check calls, and coordinate logistics details.

Broker setup packet submission and rate confirmation execution
Dock appointment coordination for pickup and delivery
Routine check calls and ETA status updates to broker/shipper
06We Handle Dispatch Communication
Process Phase 07

Step 7 — We Support Paperwork & Follow-Up

After delivery, we collect your signed Proof of Delivery (POD) and assemble all paperwork required for fast factoring payout or direct invoicing.

Prompt collection and quality review of signed PODs & BOLs
Detention and TONU documentation submission if delays occur
Immediate submission to your factoring company or direct billing
07We Support Paperwork & Follow-Up